Request Access to the Enbase Dashboard
Learn how to request access to the Enbase Dashboard, create a new user account, or update an existing account's permissions and asset access.
Overview
If you need access to the Enbase Dashboard, our Support team can help create a user account or update your existing access.
At this time, user accounts are created and managed by our Support team. Once we receive your request, it will be reviewed and assigned to a representative who will assist you.
Before You Submit Your Request
To help us process your request as quickly as possible, please include the following information:
- Full name
- Company name
- Business email address
- Phone number (optional)
- Assets you need access to
- The reason you need access
- Whether you are requesting a new account or changes to an existing account
Providing complete information helps reduce delays and allows our Support team to process your request more efficiently.
What Happens Next?
- A support ticket is created.
- Your request is reviewed by a Support representative.
- We may contact you if additional information is needed.
- Once approved, your account will be created or updated.
- You'll receive confirmation when your access is ready.
Some requests may require approval from your organization's Enbase administrator before access can be granted.
Already Have an Account?
If you already have an Enbase account and need changes to your access, let us know what needs to be updated, such as:
- Access to additional assets
- Changes to your email address
- Updated notification preferences
- Permission changes
- Account issues
Best Practices
- Use your company email address whenever possible.
- Include the customer or site name you need access to.
- Be specific about the assets or locations you need access to.
- Include any deadlines if your request is time-sensitive.
Need Help?
Compression Support can assist with:
- New user access requests
- Existing account updates
- Permission requests
- Login assistance
- General account questions
Contact Us - Support Information
Existing Customers
Compression Support
- Enbase — Email: enbasesupport@detechtion.com | Phone: 713-492-0008 (ext 2)
- Enbase Panel — Email: panelsupport@detechtion.com | Phone: 713-492-0008 (ext 4)
Prospective Customers
Sales Team
- Email: info@detechtion.com
General
- Support: support@detechtion.com
- General Information: info@detechtion.com