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Understanding Dashboard Filters in Enbase

Learn how to use dashboard filters in Enbase to quickly find assets, focus on relevant data, and customize your dashboard view.

Overview

Dashboard filters allow you to narrow the information displayed in the Enbase Dashboard so you can focus on the assets most relevant to your work.

Depending on your organization's configuration, filters may be available for assets, locations, operational status, and other criteria.

Using Dashboard Filters

To filter dashboard information:

  • Sign in to the Enbase Dashboard.
  • Locate the available filter options.
  • Select the desired filter values.
  • Apply the filters to update the displayed information.

        The available filters may vary depending on your permissions and dashboard configuration.

        Why Use Filters?

        • Focus on a specific group of assets.
        • Review assets at a particular location.
        • Narrow search results.
        • Monitor assets with a specific operational status.
        • Display only the information relevant to your role.

                  I Can't Find an Asset

                          • Verify your dashboard filters are set correctly.
                          • Clear any active filters and review the results.
                          • Confirm you have permission to access the asset.
                          • Use the Search feature to locate the asset directly.

                          If the asset still does not appear, contact Compression Support.

                          Before You Contact Support

                          Please provide:

                          • Your name
                          • Company name
                          • Asset name or unit number
                          • Description of the issue
                          • Active filter settings (if known)
                          • Screenshot of the dashboard (if available)

                                      What Happens Next?

                                      • A support ticket is created.
                                      • A Support representative reviews your dashboard configuration.
                                      • We verify your permissions and applied filters.
                                      • Additional information may be requested if needed.
                                      • We'll work with you to determine the next steps and provide updates throughout the investigation.

                                                Best Practices

                                                • Review active filters before searching for an asset.
                                                • Clear filters when troubleshooting missing information.
                                                • Use filters together with Search for faster navigation.
                                                • Verify your permissions if expected assets are not displayed.

                                                          Contact Us - Support Information

                                                          Existing Customers

                                                          Compression Support

                                                          Prospective Customers

                                                          Sales Team

                                                          General