Skip to content
English
Contact us
  • There are no suggestions because the search field is empty.

How to View Enbase Asset Details

Learn how to access and interpret asset information in the Enbase Dashboard, including status, alarms, operating data, and equipment details.

Overview

The Asset Details page provides information about an individual asset in the Enbase Dashboard. From this page, you can review the current status of an asset, monitor operating conditions, and access additional information to help manage your equipment.

The information available may vary depending on your organization's Enbase configuration.

Viewing Asset Details

  1. Sign in to the Enbase Dashboard.
  2. Navigate to your list of assets.
  3. Select the asset you want to view.

        The Asset Details page displays information specific to the selected asset.

        Information You May See

        Depending on your organization's configuration, the Asset Details page may include:

        • Asset name
        • Current operating status
        • Equipment information
        • Active alarms
        • Recent activity
        • Sensor or operating data
        • Asset location
        • Additional configured details

                      The information displayed may vary by asset type and your organization's configuration.

                      Finding a Specific Asset

                      If you manage multiple assets, you can use the available search or filtering options within the dashboard to locate a specific asset more quickly.

                      Available options may vary depending on your organization's Enbase configuration.

                      I Can't Find My Asset

                              • Verify you're signed into the correct account.
                              • Confirm you're assigned access to the asset.
                              • Check whether any dashboard filters are applied.
                              • Refresh the page if the asset was recently added.

                              If the asset is still missing, contact Compression Support.

                              Before You Contact Support

                              Please provide:

                              • Your name
                              • Company name
                              • Asset name
                              • Asset ID (if available)
                              • A description of the issue
                              • Screenshots (if available)

                                          Providing this information helps our Support team investigate more quickly.

                                          What Happens Next?

                                          1. A support ticket is created.
                                          2. A Support representative reviews your account permissions.
                                          3. We verify the asset configuration.
                                          4. We investigate the reported issue.
                                          5. We may request additional information if needed.
                                          6. We'll notify you once the issue has been resolved.

                                                      Best Practices

                                                      • Verify you're viewing the correct asset.
                                                      • Keep asset names consistent when referencing equipment.
                                                      • Include screenshots when reporting issues.
                                                      • Report missing or incorrect asset information promptly.

                                                            Need Help?

                                                            Compression Support can assist with:

                                                            • Missing assets
                                                            • Asset information
                                                            • Dashboard visibility
                                                            • Asset access
                                                            • General dashboard questions

                                                                      Contact Us - Support Information

                                                                      Existing Customers

                                                                      Compression Support

                                                                      Prospective Customers

                                                                      Sales Team

                                                                      General