Hardware Compatibility

Overview

Detechtion hardware compatibility depends on the product being used, the equipment being monitored, and the specific installation requirements. While Enbase is the primary platform that integrates directly with Detechtion hardware, compatibility can vary based on engine manufacturer, controller, communication method, firmware version, and installed hardware components.

When Should I Verify Compatibility?

We recommend verifying compatibility before purchasing new hardware, replacing existing hardware, upgrading field equipment, or planning a new Enbase deployment.

Information to Have Available

Company name
Asset or equipment name
Engine manufacturer and model
Controller or panel type
Current Detechtion hardware model (if known)
Communication method (Cellular, Satellite, Ethernet, etc.)
Photos of the existing hardware (recommended)

How Detechtion Determines Compatibility

Compression Support reviews your equipment configuration and confirms whether the requested hardware is compatible with your existing installation. This review may include supported communication methods, required expansion modules, firmware requirements, controller compatibility, and any additional accessories needed for the installation.

Need Help?

If you're unsure whether a hardware component is compatible with your system, contact Compression Support before ordering or installing new hardware. Our team can recommend the appropriate hardware for your application.

Contact Us - Support Information

Existing Customers

Compression Support

Enbase — Email: enbasesupport@detechtion.com | Phone: 713-492-0008 (ext 2)
Enbase Panel — Email: panelsupport@detechtion.com | Phone: 713-492-0008 (ext 4)

Prospective Customers

Sales Team

Email: info@detechtion.com

General

Support: support@detechtion.com
General Information: info@detechtion.com