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How to Add a New User in Enbase

Learn how administrators can create user accounts, assign permissions, configure notifications, and manage access within the Enbase Dashboard.

Overview

Administrators with the appropriate permissions can create user accounts within the Enbase Dashboard. User management allows organizations to grant access to employees, technicians, or customers while controlling the information and features each user can access.

⚠️ Important

Note: This feature is only available to users with the appropriate administrative permissions. If you do not have access to this feature, contact your organization's Enbase administrator.

Before You Begin

Before creating a new user, ensure you have:

  • Administrative access to the Enbase Dashboard
  • The user's name and email address
  • The appropriate role for the user
  • Any required notification information
  • The assets or groups the user should have access to

            Creating a New User

            If your account includes user management permissions:

            1. Navigate to Admin > Users.
            2. Select Add User.
            3. Enter the required user information.
            4. Assign the appropriate role.
            5. Configure notification preferences, if applicable.
            6. Assign assets or groups as needed.
            7. Save the new user.

                          The available options may vary depending on your organization's configuration.

                          Assigning Roles

                          Each user should be assigned a role that matches their job responsibilities. Roles determine what users can view, what actions they can perform, and which administrative functions they can access. Assign only the permissions necessary for the user's responsibilities.

                          Configuring Alarm Notifications

                          If the user will receive alarm notifications, verify that the appropriate notification methods have been configured.

                          • Email
                          • SMS/Text Message
                          • Push notifications

                                Best Practices

                                • Verify the user's email address before saving the account.
                                • Assign the minimum permissions required for the user's role.
                                • Confirm asset and group assignments are correct.
                                • Verify notification settings before the user begins using the system.
                                • Periodically review user accounts to ensure access remains appropriate.

                                          Need Help?

                                          Compression Support can assist with user account creation, permissions, notification configuration, and access issues.

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