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Understanding the Asset Map in Enbase

Learn how to use the Asset Map to locate equipment, verify asset locations, and view assets across multiple operating areas.

Overview

The Map tab displays the geographic location of an asset within the Enbase Dashboard. It provides a visual view of where assets are located, making it easier to identify equipment across multiple sites or operating areas.

The map is intended to help users quickly locate assets and view their locations within their operating environment.

Accessing the Asset Map

To view an asset's location:

  • Sign in to the Enbase Dashboard.
  • Search for and select the asset you want to review.
  • Open the Map tab.

        The map displays the recorded location of the selected asset.

        Information Displayed

        Depending on your organization's configuration, the Map tab may display:

        • Asset location
        • Asset name
        • Geographic position
        • Additional location details

                The information available may vary depending on your organization's configuration.

                Using the Map

                The Map tab can help you:

                • Locate an asset.
                • Verify an asset's recorded location.
                • View assets across multiple operating areas.
                • Better understand where equipment is deployed.

                        The Asset Location Doesn't Look Correct

                        • Verify you are viewing the correct asset.
                        • Refresh the dashboard if recent changes were made.
                        • Contact Compression Support if the location appears to be incorrect.

                              Before You Contact Support

                              Please provide:

                              • Your name
                              • Company name
                              • Asset name or unit number
                              • Description of the issue
                              • Screenshot of the Map tab (if available)

                                        What Happens Next?

                                        • A support ticket is created.
                                        • A Support representative reviews the reported asset information.
                                        • We verify the configured asset location.
                                        • Additional information may be requested if needed.
                                        • We'll work with you to determine the next steps and provide updates throughout the investigation.

                                                  Best Practices

                                                  • Verify you're viewing the correct asset before reviewing the map.
                                                  • Use the map together with Asset Details when identifying equipment.
                                                  • Include screenshots when reporting map-related issues.
                                                  • Contact Support if an asset's location appears to be incorrect.

                                                            Contact Us - Support Information

                                                            Existing Customers

                                                            Compression Support

                                                            Prospective Customers

                                                            Sales Team

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